Privacy Policy

1. Data Controller

Finnails

Mikonkatu 8, LH 17

50100 Mikkeli

info@finnails.com

040 7549370

Business ID: 3239515-8

2. Purpose of processing personal data

We collect and process personal data to manage customer relationships and process orders. Personal data is used for the following purposes:

- Order processing, delivery and customer service.

- Maintenance and development of our online store operations.

- Marketing, if the customer has given their consent.

- Fulfilling legal obligations, such as accounting obligations.

3. Information collected

We collect the following personal information from our customers:

- Name

- Contact information (e.g. email address, phone number, shipping address)

- Order information and purchase history

- Payment information (not stored directly by us, processed by the payment service provider)

- IP address and information collected from the user's browser using cookies

4. Disclosure and transfer of information

Personal data may be disclosed to third parties in the following cases:

- Payment service providers (for payment processing).

- To logistics partners (for deliveries).

- Accounting and taxation-related information to authorities as required by law.

We do not sell or rent personal data to third parties. Personal data may be transferred outside the European Economic Area if our service providers are located there. In such cases, we ensure that data protection is adequate in accordance with the EU General Data Protection Regulation (GDPR).

5. Data retention

We only retain personal data for as long as is necessary to fulfil the purposes for which we process it or to comply with our legal obligations. The retention period varies depending on the type of data and its purpose:

- Information related to orders and purchase history is retained for 5 years due to accounting obligations.

- Marketing permissions and prohibitions are retained until the customer revokes the permission.

6. Customer rights

The customer has the right:

- Checks information about oneself.

- Request correction, deletion or restriction of processing of data.

- Object to the processing of personal data or request the transfer of data to another system.

- Revoke the marketing authorization at any time.

You can exercise your rights by contacting us by email at info@finnails.com

7. Cookies

We use cookies to improve the operation of our online store, for analytics and for marketing targeting. Cookies are small files that the browser stores on the user's device. You can control the use of cookies in your browser settings, but please note that blocking cookies may affect the functionality of the online store.

8. Changes to the Privacy Policy

We reserve the right to update this privacy policy as our operations or legislation change. The current privacy policy is always available in our online store.

9. Contact us

If you have any questions about the processing of your personal data or would like to exercise your rights, you can contact us using the following information:

Finnails